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  1. Home

  2. Government

    1. Town Departments
      1. Board of Selectmen
        1. Annual Reports
        2. Beal Reuse Project
        3. Strategic Plan Project
        4. Chapter 40B
        5. Chapter 553 (PDF)
        6. Citizen Survey
        7. HIPAA
        8. Licenses
        9. Operational Policies
        10. Town Finances
        11. Town Manager Act
        12. Town Meeting
        13. Town Scholarship
        14. Zoning Bylaw & Map Changes
        15. Recreational Marijuana
        16. Coronavirus (COVID-19)
        17. Restaurant Temporary Outdoor Seating License
        18. Green Communities
      2. Town Manager
        1. Town Finances
          1. Audit
          2. Budget
          3. Finance Committee
          4. Warrants
        2. Annual Town Reports
        3. Ask the Manager
        4. Board of Selectmen Operational Policies
        5. Events Calendar
        6. Personnel Bylaws (PDF)
        7. Town Manager Act
        8. Employee Benefits
          1. New Employees
          2. Active Employees
          3. Retired Employees (Senior Plans)
          4. Town Dental
          5. Summaries of Benefits & Coverage
          6. Insurance Advisory Committee
      3. Assessors Department
        1. Role of the Town Assessor
        2. Real Estate and Personal Property Tax Abatements
        3. Property Tax
          1. Assessed Property Values
          2. Supplemental Tax
            1. Property Classifications
        4. Motor Vehicle Excise
          1. Motor Vehicle Excise Abatement & Form
          2. Motor Vehicle Excise Exemptions
        5. Personal Exemptions
          1. Personal Exemption Provisions
            1. Blind Exemption Clause 37
            2. Clause 17D
            3. Elderly Clause 41C
            4. Tax Deferral Clause 41A
            5. Veteran with Service-Connected Disability
          2. How to Apply for Personal Exemptions
        6. Personal Property Tax
        7. Vision Land Code Chart
        8. Tax Rate Chart
        9. Board of Assessors
      4. Building Inspector
        1. Online Permit Application
        2. Property Viewer Maps - GIS
        3. Permit Reports
        4. Building Permit - Instructions on How To Apply
        5. Mechanical Sample Documents
        6. Building Code
        7. Building Permits Frequently Asked Questions
        8. Permitting Fees
        9. Zoning Bylaw and Map Change
        10. Zoning Board of Appeals
      5. Council on Aging
        1. About the Council on Aging
        2. Council on Aging Board
        3. Connect & Assist / Senior Resource Guide
          1. Senior Resource Guide
        4. Documents and Forms
          1. Senior Center Policies and Procedures
          2. Senior Center Program Application
          3. Council on Aging Reopening Plan
        5. Nutrition Information
          1. Meals on Wheels
          2. FoodSource Hotline
          3. Food Sharing Pantry at the Senior Center
        6. Outreach and Resources
          1. Elder Abuse & Neglect
          2. Elder in Need of Care
          3. Support for Caregivers
            1. Arranging Care If You Are Away
            2. Day Care
            3. Dealing with Alzheimer's & Dementia
            4. General Support
            5. Help at Home
            6. Organizations That Take Care of Caregivers
          4. Fuel Assistance
          5. Shrewsbury Home Heating Resource Booklet
          6. "R U Okay?" Reassurance Program
          7. Health Care Proxy
          8. SHINE
          9. TRIAD
          10. Small Home Repair Group
          11. Tapping into Technology- engAGED
        7. Partner Vendors
        8. Programs & Activities
          1. Schedule
        9. Senior Center
        10. Senior Edition Newsletter
        11. Senior Tax Work-Off Program
        12. Transportation
          1. ADA vs. Regular Transportation Services
          2. Via WRTA
        13. Virtual and Telephone Programs and Resources
        14. Volunteers
      6. Department of Public Works
        1. Submit Service Request Online
        2. DPW - In The Works
        3. Engineering & Conservation Division
          1. Department Calendar
          2. Property Viewer Maps - GIS
          3. Stormwater Management
            1. Stormwater Management
            2. Public Education and Outreach
            3. Stormwater Utility (STWF)
            4. Permitting
            5. Resources
          4. Conservation Frequently Asked Questions
          5. Conservation Commission
        4. Highway Division
          1. Department Responsibilities
          2. Driveways & Subdivision Access
          3. Reporting Problems
            1. https://www.shrewsburyma.gov/DocumentCenter/View/4
          4. Residents' Role
          5. Town Right-of-Way
          6. Winter Tips
          7. Highway Permits
            1. Permitting Fees
            2. DPW Permits Frequently Asked Questions
          8. Snow & Ice Operations
            1. Street Plowing
            2. Snow Removal
            3. How Can Residents Assist?
          9. Street Sweeping
        5.                                        Parks & Recreation 
          1. Programs, Special Events & Brochures
            1. Adult Co-Ed Softball
            2. Special Needs Program
            3. Youth Sports Organizations
            4. Special Events
            5. E-Sports
          2. Youth Basketball
          3. Parks & Recreation Facilities
            1. Donahue Rowing Center
              1. Donahue Rowing Center Advisory Committee
            2. Tennis Court Reservations
          4. Events Calendar
          5. Parks & Cemetery Commission
          6. Recreation Jobs
          7. Keep Shrewsbury Beautiful
        6. Public Buildings Division
          1. Town Buildings History
          2. Facility Condition Assessments
          3. Beal School Construction Videos
          4. Beal Elementary School Building Committee
        7. Water & Sewer Division
          1. 2022 Projects
            1. Inflow and Infiltration Investigations
            2. Water Main Replacement
            3. Inflow and Infiltration Construction Improvements
            4. Unidirectional Flushing
            5. PFAS and Hexavalent Chromium Piloting
          2. Public Water Supply Quality
            1. Manganese
            2. Annual Drinking Water Quality Reports
              1. Water System Reports
            3. Hexavalent Chromium
            4. Home Farm Water Treatment Plant
            5. (PFAS) Perfluoroalkyl Substances
            6. Discolored Water
            7. MassDEP Lead & Copper Program
              1. Lead & Copper Results
          3. Applications & Forms
          4. Permitting
            1. Water & Sewer Permits Frequently Asked Questions
            2. Drain Layer Information
            3. Permitting Fees
          5. Water & Sewer Rates
            1. Water Rate Studies
            2. Water & Sewer Rate Schedule PDF
          6. Shrewsbury Water Conservation Project
            1. Water Use Restrictions
            2. Understanding Water Usage
            3. Water Conservation Tips_Indoors
            4. Water Conservation Tips_Outdoors
          7. Rules and Regulations
          8. Sewer System Information
          9. Frequently Asked Questions
        8. Solid Waste
          1. Recycle Smart
        9. Stormwater Management
        10. Park Maintenance Division
          1. Parks & Recreation
          2. Public Buildings Division
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      7. Emergency Management
        1. CodeRED
        2. About Shrewsbury Emergency Management Agency
        3. Community Emergency Response Team
        4. Disaster Planning Tips
          1. Evacuation Steps for a Hurricane
          2. Fire Safety
          3. Flood Safety Awareness
          4. Homeland Security Advisory System
          5. Ice Safety Tips
          6. Pets in a Disaster
          7. Steps to Take to Safety
      8. Fire Department
        1. Fire Prevention and Safety Programs
          1. Free Alarm Installation/ Home Safety Assessment
          2. Mutual Aid
          3. Occupancy Limits
          4. Student Awareness & Fire Education (SAFE)
        2. Online Permits
        3. Frequently Asked Questions
        4. History
          1. How Fire Safety Has Changed
      9. Health Department
        1. Asian Longhorned Beetle (ALB)
        2. Bathing Beach
        3. Beaver or Muskrat Removal
        4. Behavioral Health
          1. Domestic Violence
          2. Mental Health
          3. Substance Use
          4. Suicide Information
        5. Community Health Improvement Plan (CHIP) and Community Health Assessment (CHA)
        6. Composting
        7. COVID-19 (Coronavirus)
          1. Baker-Polito Administration
          2. Biden-Harris Administration
          3. Center for Disease Control (CDC) Updates
          4. Department of Early Education and Care (EEC)
          5. Department of Elementary and Secondary Education (DESE)
          6. Frequently Asked Questions (FAQ)
          7. General Resources
          8. Isolation and Quarantine
          9. Mandates
          10. Masks
          11. Mental Health
          12. Post-COVID Conditions (PCC)
          13. Protect Yourself, Your Family, and Your Community
          14. Testing At-Home
          15. Test Kits
          16. Testing Locations
          17. Test to Treat
          18. Travel
          19. Treatment Options
          20. Vaccine and Booster Information
          21. Waste Water Surveillance
        8. Food Service
          1. Catering
          2. Certifications
            1. Allergen Awareness Certification
            2. Choke Saver Certification
            3. Food Protection Manager Certification
            4. Hazard Analysis Critical Control Point (HACCP)
          3. Certified Food Consultants
          4. Cottage Food (Residential Kitchens)
          5. Exterior Grease Traps
          6. Farmers Market
          7. Fees
          8. Food Poisoning
          9. Frozen Desserts
          10. Hot Water in Food Establishments
          11. Ice Cream Trucks
          12. Mobile Food Establishment (MFE)
          13. Temporary Food
        9. Funeral Directors
        10. Hotel/Motel and Trailer Parks
        11. Influenza
        12. Medication Disposal
        13. Mercury Disposal
        14. Mosquitoes and Ticks
        15. rDNA
        16. Recreational Camps for Children
        17. Semi-Public Swimming Pools
        18. Sharps Disposal
        19. Spotted Lanternfly (SLF)
        20. Tanning Salon
        21. Title V
        22. Tobacco
      10. Library
      11. Mountain View Cemetery
        1. Lot Purchase
        2. Parks & Cemetery Commission
        3. Cemetery Calendar
      12. Parks and Recreation
      13. Planning & Economic Development
        1. Affordable Housing Trust
        2. Community Preservation Committee
        3. Planning Board
        4. Zoning Board of Appeals
        5. Large Scale Projects
        6. Town Center District
        7. Local Rapid Recovery Planning
        8. Shrewsbury Development Corporation
          1. Property Highlights
          2. Why Choose Shrewsbury
        9. Economic Development
        10. Allen Property - CenTech Park North
        11. ARPA Small Business and Nonprofit Grant
        12. Eligible Facilities Request Application
        13. Outdoor Dining Rules and Regulations
      14. Police Department
        1. Animal Control
        2. Crime Prevention
          1. ATM Awareness
          2. Child Safety
          3. Crime Alerts
          4. D.A.R.E.
          5. Domestic Violence
            1. ADVISE (Domestic Violence Education)
            2. Domestic Violence Prevention
          6. FBI Fraud Alert
          7. Fingerprint Services for Children
          8. Ransomware
          9. Scams
          10. Senior Citizens
          11. Terrorism
          12. Watch Your Car Program
          13. Water Safety
          14. Work Place Violence
        3. Find the Law
        4. Firearms Change of Address Notification (PDF)
        5. Firearm Use & Application Information
          1. Storage of Firearms
        6. Frequently Asked Questions
        7. Lake Quinsigamond Commission
        8. Lake Quinsigamond Commission Minutes
        9. Pay Parking Ticket
        10. Public Information
          1. Arrest & Daily Logs
          2. Criminal Offender Record Information
          3. Directions
          4. Domestic Violence
          5. Missing Persons
          6. Motorized Scooter Law
          7. Overnight Parking Ban
          8. Public Auctions
          9. Report Request
          10. Sex Offender Registry
        11. Public Services
          1. Child Car Seat Safety
          2. Domestic Violence Prevention
          3. E911 Disability Indicator Program
          4. Fingerprinting Services
          5. Home & Business Checks
          6. Parking Ticket Appeals
          7. R.A.D. (Rape Aggression Defense)
          8. School Safety
          9. Speaking Engagements
        12. Solicitor Permits
      15. School Department
      16. Shrewsbury Media Connection
      17. Technology Services
      18. Town Clerk
        1. District & County Officials
        2. Federal & State Officials
        3. Election & Voter Information
          1. Campaign Finance Reports
          2. State Election Results
          3. Local Election Results
          4. 2022 Annual Town Election
        4. Licenses
          1. Marriage License
          2. Dog License
          3. Hunting, Fishing & Sporting
          4. Raffle Permit
          5. Fuel Storage Licensing
        5. Official Records & Certificates
          1. Vital Records
          2. Business (Doing Business As - DBA) Certificates
          3. Population - Annual Street Listing
          4. Public Records
        6. Town Bylaws
        7. Town Meeting
          1. Annual & Special Town Meeting Documents
          2. Town Meeting Members
          3. Town Meeting Minutes
          4. Town Moderator
      19. Treasurer
        1. Taxes
          1. Real Estate Taxes
          2. Supplemental Real Estate Taxes
        2. Applications & Forms
          1. Certificates of Municipal Lien
        3. Payment Options
          1. Online Payments
          2. Lockbox Payments
          3. Deputy Collector ePayment
          4. Direct Town Office Payment
          5. Third Party Online Payments
        4. Collection Policies
          1. Water & Sewer Collections
          2. Returned Checks
        5. Debt
      20. Veteran's Services
      21. Town Accountant
    2. Town Boards & Commissions A-K
      1. Affordable Housing Trust
      2. Beal Building Reuse Committee
      3. Beal Early Childhood Center Building Committee.
      4. Board of Assessors
      5. Board of Health
      6. Board of Library Trustees
      7. Commission on Disabilities
      8. Community Preservation Committee
      9. Complete Streets Committee
      10. Conservation Commission
      11. Council on Aging Board
      12. Cultural Council
      13. Diversity, Equity and Inclusion Task Force
      14. Electronic Voting Study Committee
      15. Finance Committee
        1. Town Budget Info
        2. Town Budget Archive
        3. About the Committee
      16. Forestry Commission
      17. Historic District Commission
      18. Historical Commission
      19. Home Heating Working Group
      20. Housing Authority
      21. Insurance Advisory Committee
    3. Town Boards & Commissions L - Z
      1. Lake Quinsigamond Commission
      2. Master Plan Implementation Committee
      3. Open Space & Recreation Plan Committee
      4. Parks & Cemetery Commission
      5. Personnel Board
      6. Planning Board
        1. Forms & Applications
        2. Rules & Regulations
        3. Meeting Materials
        4. Planning and Economic Development
        5. Large Scale Projects
        6. Town Maps
        7. Town Center District
        8. ARPA Small Business Grant
      7. Police Station Building Committee
      8. Public Lands Committee
      9. Retirement Board
      10. Scholarship Committee
        1. Town Scholarship Form
      11. School Committee
      12. Sealer of Weights & Measures
      13. Sewer Commission
      14. SELCO Commission
      15. Shrewsbury Development Corporation
        1. Property Highlights
        2. Why Choose Shrewsbury
      16. Shrewsbury Trails Committee
      17. Soldiers Memorial Commission
      18. Town Meeting
      19. Zoning Board of Appeals
        1. The Pointe at Hills Farm
    4. Public Records
      1. Agendas & Minutes (Agenda Center)
      2. Annual Reports
      3. Notices of Hearings (Also see Agendas & Minutes)
      4. Bid Notices and Bid Awards
      5. Budget Information
      6. Other Relevant Documents (Document Center)
      7. Vital Records and Certificates
      8. Town Record Archive (Archive Center)
      9. Permit Report
      10. Town Bylaws
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  3. Town Services

    1. Building Permits
    2. Code Red Alerts
    3. Election & Voter Information
    4. Emergency Management
    5. Employment Opportunities With the Town
    6. Fire Department
    7. Health Department
    8. Library
    9. Licenses
    10. Official Records & Certificates
    11. Online Payments
    12. Parks & Recreation
    13. Personal Tax Exemptions
    14. Police Department
    15. Public Records
    16. Shrewsbury Media Connection
    17. Tax Abatements
    18. Town Budget Archive
    19. Town Meeting Information
    20. Town Scholarship
    21. Veteran's Services
    22. Water & Sewer
    23. Solid Waste & Recycling
      1. Recycle Smart
    24. Property Map Viewer
    25. Employee Intranet (Staff Only)
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  4. How Do I...

    1. Apply For
      1. A job with the Town
      2. Building Permits
      3. Personal Tax Exemptions
      4. Tax Abatements
      5. Zoning Bylaw & Map Change
      6. A Town Scholarship
    2. Pay
      1. Excise Taxes
      2. Parking Tickets
      3. Personal Property Taxes
      4. Real Estate Taxes
      5. Water & Sewer Bill
      6. Dog License
    3. Find
      1. Bid Notices and Bid Awards
    4. Submit
      1. Library Card Registration
      2. Library Teach Material Request
      3. Online Payments
      4. Police Report Request
    5. Contact
      1. Federal & State Officials
      2. Town Officials & Staff
    6. Employment Opportunities
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  5. CustomLinks_12

    1. Stormwater Utility (STWF)
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  6. CustomLinks_16

    1. Zoning Board of Appeals
    2. Forms and Applications
    3. Rules and Regulations
    4. Town Maps
    5. Building Department
    6. Planning Board
    7. The Pointe at Hills Farm
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