If I am a new owner in town, how do I sign up for water and sewer service?

Please complete the New Owner Application / Utility Change of Owner Online Form via the following link; New Owner / Utility Change of Owner Application

- The  "Utility Change of Owner" Form will prompt you to search for your property address and “Confirm Location” - system will prompt you for information through the online form until completed/ submitted and you receive a SeeClickFix Confirmation ID#

 

The Confirmation ID# will be assigned and completed according to the requested information and a follow-up confirmation will be sent to the registered email address which submitted the request, once all account information has been updated. 


Please note - Services are not shut-off by the Water/Sewer Division for transfer or sale of property. 

 

Any Questions - email dpwsupport@shrewsburyma.gov or call the Water/Sewer DPW Division @ #508-841-8506.

Show All Answers

1. How do I pay my Water/Sewer Bill?
2. How do I read my water meter?
3. Why is my water bill so high?
4. How do I check my home for water leaks?
5. I have a leak on my service line. Will the town fix it?
6. If I am a new owner in town, how do I sign up for water and sewer service?
7. If I'm selling a house in town, what do I need to do? - Requesting a Final Bill
8. What is groundwater?
9. What is the hardness of the water?
10. Where does our water come from?
11. Why does water from my faucets occasionally look slightly brown? Is it safe to drink?
12. Why does water from my faucets occasionaly look slightly brown? Is it safe to drink?