What types of things should I report using this system?

The system is best suited to respond to service requests pertaining to utility billing inquiries, water/sewer service requests, solid waste collections, illegal dumping, potholes, street lights, etc. that can be assigned to staff and addressed in a timely manner.  Start a report with the address of the issue and you will then see a drop-down menu with all of the possible categories of issues you can report using this system.  Issues threatening public safety or requiring immediate attention should always be reported directly to the Police Department at 508-841-8577.

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1. What can I expect from using this system?
2. What types of things should I report using this system?
3. What should I NOT use this system for?
4. What if I submitted a request but haven't received a response?