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1. How can I stay informed about this program as far as waste events and trash delays?

We encourage every resident to sign up for our ListServe Notices, and sign up under “Solid Waste & Recycling”, as well as any other ListServe notices you may want to be informed on. Additionally, we encourage you to follow us on our social media platforms Facebook & Twitter and sign up for CodeRed alerts.

2. Is there general Solid Waste & Recycling information for new residents?

Yes, the DPW Department has assembled a number of useful documents pertaining to the Town’s Solid Waste and Recycling Program which can be found here.

For future reference, the New Resident Solid Waste Welcome Packet may be accessed through the Town’s Solid Waste and Recycling webpage as in the image below.

3. Where can I find the most recent Trash & Recycling Calendar?

The current Waste Management Service Calendar may be found here.

For your information, The Town of Shrewsbury provides curbside trash pickup (Pay As You Throw) and curbside recycling collected on a weekly basis - alternating recycling collection of Paper & Cardboard on YELLOW weeks and Plastic, Bottles & Cans on GREY weeks - for all households who participate in the Municipal Trash Collection Program through our contractor, Waste Management. Recycling reduces the amount of trash that must be brought to transfer stations and landfills and directly lowers the cost of trash collection for the town. Recycling is mandatory.

When your scheduled collection day falls on an observed holiday, that day’s collection and all subsequent collections that week will be delayed by one day. Friday’s route will be collected on Saturday. The holidays will be noted in Blue on the calendar.

4. Where can I purchase PAY-T Bags

Click Here for a list of stores that carry the Town’s PAY-T bags.  

5. When do I need to put my trash and recycling out?

Trash and Recycling should be at the curbside by 7:00 AM on your regularly scheduled collection day.

6. What is my collection Day?

 If you are unsure of your collection day, check the Street Listing document.  

7. How do I get rid of items that won’t fit in my PAY-T trash bag?

If an item weighs less than 20 pounds but will not fit in a trash bag (irregular shaped items such as a mop) you may tie a small PAYT bag to it. Bulk items are defined as any household item weighing over 20 pounds that cannot be recycled and will not fit into a Pay As You Throw Bag. Appliances, Televisions, Computers, and Electronics are prohibited from this program and may be disposed of by calling Waste Management at 800-972-4545 to schedule a “White Good” pickup or waiting for an Electronic Waste Event. If your item is a bulk waste item, the following applies:

Residents may call Waste Management at 800-972-4545 and purchase and schedule a bulky waste pickup for $17, or may purchase a sticker at a participating retail store for $12 (rates as of July 1, 2020). If you choose to purchase a sticker from a store, the pickup MUST still be scheduled by calling Waste Management. Bulk waste pickups are collected on MONDAY only and must be scheduled by the Thursday prior to the pickup date. Check the List of Retail Stores that carry the bulk waste sticker.

8. I lost my Waste Management Service Mailer is it available on the web?

Yes, a PDF of the Fiscal Year 2023 Waste Management Service Calendar may be located in the Additional Resources section at the bottom of the Solid Waste and Recycling page.  The document may also be found here

9. If my neighbor’s trash and recycling across the street was picked up but mine wasn’t, was my house missed?

 Most likely not. The hauler will be picking up on the passenger’s side of the street and will then loop back for the other side.

10. Why does it appear that the hauler is throwing the trash and recycling into the same truck?

The hauler is using a split-body/co-collection vehicle. One compartment in the back of the truck is for trash, and one compartment is for recycling.

11. How do I know what is recyclable and what goes in the trash?

The Recyclopedia is a great tool to learn which materials belong in your bin, where to recycle or donate other items, and what to throw away. This tool has been created by MassDEP in collaboration with haulers and Material Recovery Facilities across the Commonwealth.