What if I need to make an ADA trip request over the weekend for an upcoming Sunday or Monday?
Call Paratransit Brokerage Services, Inc. (PBSI) at 508-797-5560 or 1-800-499-6384 between 8 a.m. and 4:30 p.m. to make your request. The number is also given over our voice mail every weekend. For any other trips, you can leave requests on our voice mail at any time for thetransportation coordinator.

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1. If I am approved for ADA, do I always have to pay the higher ADA fare?
2. Can I use the regular van service while I wait to be approved for ADA?
3. What if I need to make an ADA trip request over the weekend for an upcoming Sunday or Monday?
4. What if I am approved for ADA and do not live within the ADA service area?