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1. If I am approved for ADA, do I always have to pay the higher ADA fare?
2. Can I use the regular van service while I wait to be approved for ADA?
3. What if I need to make an ADA trip request over the weekend for an upcoming Sunday or Monday?
4. What if I am approved for ADA and do not live within the ADA service area?

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1. When is a Building Permit required?
2. What if I start work without a permit?
3. What is an ordinary repair?
4. When is a Building Permit not required?

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1. What is a Bulky Waste Sticker?
2. How much does a Bulky Waste sticker cost?
3. What can I use a Bulky Waste sticker for?
4. Bulk Waste stickers CANNOT be used for:
5. When do I place them at the curb for pick-up?
6. Where can I purchase a Bulky Waste sticker?

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1. What is the CARES Program?
2. Why does the CARES Program exist?
3. Who are the CARES counselors?
4. What are the components of CARES?
5. How do I find out more about CARES?
6. What are typical areas where scams, fraud and deceptive practices may exist?
7. Why do so many seniors fall victim to scams, fraud, and deceptive practices?
8. What should I do if I receive mail or telephone calls that I am not absolutely sure of?
9. What should I do if I am unsure about any offer I see on the television, internet or that I hear on the radio?
10. What should I do if somebody comes to my home and asks for a donation, offers to provide a home repair service or offers to pave my driveway?

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1. How do I contribute to the Community Emergency Response Team (CERT)?
2. How do I join the Community Emergency Response Team (CERT)?
3. What is the Community Emergency Response Team (CERT)?

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1. What is elder abuse?
2. What are the warning signs of elder abuse?
3. What is self-neglect and what are the signs?
4. Who do I call if I suspect elder abuse?

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1. Who do I call in an emergency?

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1. Does the Planning Board have any rules or guidelines?
2. How much discretion does the Planning Board have in reviewing plans?
3. How much does it cost to file an application?
4. How often does the Conservation Commission meet and when do I have to file an application to get onto the agenda?
5. How often does the Planning Board meet and when do I have to file an application to get onto the agenda?
6. What are the requirements for filing with the Conservation Commission and when do I file?
7. What does a Conservation Commission do?
8. What does a Planning Board do?
9. Where can I get more information about subdivisions and site plans filed with the Planning Board?

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1. How do I know my smoke detectors are working?
2. Why are the fire trucks seen all over town when there is no fire there?
3. Why do my smoke detectors beep?
4. Why is a fire truck always sent with an ambulance?

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1. What is the Friendly Visitor Program?
2. Who does it serve?
3. How do I get a friendly visitor? What if I know someone who needs one?
4. How can I become a Friendly Visitor?
5. Does a Friendly Visitor go through any training or screening?
6. Are there any fees or compensation?
7. How do I get more information?

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1. Can I apply online?
2. Do I have to license my pets?
3. Where can I sign up for utilities?
4. How do I contact a town department?
5. Where can I find the answers to my frequently asked questions?

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1. Are there any museum passes available at the library?
2. Are there any online library services available to me from home?
3. Are there internet stations available at the library?
4. Can children of all ages come to the library?
5. Can I connect to the internet at the library using my laptop?
6. Can I get an item from another library?
7. Can I use my Shrewsbury Public Library card at any other library?
8. Do you assign family memberships at the library?
9. Do you have a fax and copier available for public use at the library?
10. Does the library accept donated books and other materials?
11. How can I find information about library programs?
12. How do I get a library card?
13. How old do I have to be to get a library card?
14. What are the fines for late items?
15. What do I do if I lose my library card?
16. When are my items due?
17. Where can I return library items?

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1. How do I get a flag placed on a veteran's grave for Memorial Day at Mountain View Cemetery?

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1. How do I know if a program is canceled due to weather?
2. How do I sign up for Shrewsbury Youth Soccer

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1. When is a permit required?

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1. After being involved in an accident, how long do I have to submit an operator's accident report to the Police Department?
2. How do I apply for a license to carry firearms?
3. I have inherited several firearms that are now in my house. Do I need a permit to keep them in my house?
4. I wish to carry pepper spray in my purse. Do I need a permit?
5. If a police officer isn't available to investigate the accident, what information should I get from any other operators, witnesses or involved parties for my report?
6. What are the current seat belt regulations?
7. When is an operator required to fill out an accident report?

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1. How does Proposition 2 1/2 limit property tax?
2. How does Proposition 2 1/2 affect my individual bill?
3. What is classification? How does it work with Proposition 2 1/2?
4. Does Proposition 2 1/2 allow increases in the tax levy?

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1. How many square feet of facility does the Public Buildings Department maintain?
2. How is that square footage broken down?
3. How old is the oldest building you maintain? The newest?
4. When was each building erected?

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1. Can I rent out the Senior Center for an event?
2. How do I donate to the Senior Center?
3. How do I get the monthly "Senior Edition" newsletter?
4. How do I join the Senior Center?
5. How old do you have to be a senior?
6. I'm concerned about a Shrewsbury senior. How can I request help?
7. Why do I need a power of attorney in Massachusetts since my spouse and I own all our assets jointly?

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1. How can I borrow equipment?
2. How can I get a copy of a program or meeting?
3. How do I put my show on the channels?
4. How do I sign up for classes?
5. When can I see a program or meeting on television?

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1. How do I apply for veteran's benefits?
2. How do I get a flag placed on a veteran's grave for Memorial Day at Mountain View Cemetery?
3. It used to be that widows and widowers lost their Veteran's Administration pensions if they remarried. Hasn't this changed?
4. My father was buried in a private cemetery. Is he still eligible for a Veteran's Administration headstone? Is there any charge?
5. What benefits does Massachusetts offer for 100% disabled veterans?
6. Who is eligible to receive health care through the Veteran's Administration system?

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1. I have a leak on my service line. Will the town fix it?
2. If I am a new owner in town, how do I sign up for water and sewer service?
3. If I'm selling a house in town, what do I need to do?
4. What is groundwater?
5. What is the hardness of the water?
6. Where does our water come from?
7. Why does water from my faucets occasionally look slightly brown? Is it safe to drink?
8. Why does water from my faucets occasionaly look slightly brown? Is it safe to drink?