News Flash

Water and Sewer Division

Posted on: March 28, 2023

Important Message from the Water & Sewer Division - Annual Sewer Investigations to Continue on 3/29

Inflow and Infiltration Work Photo

March 28, 2023, 6:00pm update:  National Water Main will be continuing daytime cleaning and television inspection operations on Wednesday, March 29th. They anticipate working on Angela Avenue, Dalphen Road, Judick Street, Maury Lane, Oak Street, Pal Drive, and Runcliff Street, which are in subarea 6D.

The Town's sewer system consultants, Weston & Sampson, and contractor, National Water Main Cleaning Company, began daytime cleaning and inspection of sewer lines on Monday, March 20, 2023.  They will be scheduling manhole inspections and nighttime flow isolation in the coming weeks as well. Please check back for daily updates.

Daytime cleaning and television of sewer pipelines and inspection on sewer manholes are being conducted between 7am and 5pm. During these routine inspections, the sewer pipelines are cleaned hydraulically with a pressurized water truck and a sewer-jetting nozzle and television inspected with a closed-circuit television inspection (CCTV) camera. The vacuum pressure created by the cleaning may cause air to escape though the traps and drains of your plumbing fixtures such as toilets and sinks. These inspections are conducted between 7am and 5pm.

Nighttime flow measurements will also be performed as part of the investigations between midnight (12am) and 6am.  Flow measurements only require work crews to access sewer manholes and does not require cleaning.  Work crews will have a police officer detail with them at all times during nighttime flow isolation.

If you have any questions or experience any inconvenience related to the inspection work described above, please contact the Town of Shrewsbury’s Department of Public Works Water and Sewer Division at (508) 841-8506.  

These investigations are being conducted as part of Shrewsbury’s 2023 Infiltration Investigations Project.  The purpose of the investigations is to locate sources of groundwater entering the sanitary sewer. By removing this extra flow, Shrewsbury will reduce the amount of wastewater it sends to the regional Westborough Wastewater Treatment Plant. Closing toilet bowl lids is recommended while this work takes place.

This work will continue throughout the spring in the following areas. Please follow the link below for maps of each area.

Subarea 3B: Wachusett Circle, and Boylston Street area

Subarea 6D: Oak Street, Latura Street, and Maury Lane area

Subarea 7C: Holden Street, Shrewsbury High School, and North Quinsigamond Avenue area

Subarea 9C: Prospect Street, Spring Street, Main Street, and Holman Street area

Maps of sewer system subareas.
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