Some seniors have reported receiving an email from Zimba regarding their SELCO account. These emails are spam and should be handled as such. Do not click any links in the email and report it as spam. SELCO is working to filter these emails.
Please read this helpful article from the National Council on Aging regarding phishing emails and how to keep yourself safe! https://www.ncoa.org/article/how-to-prevent-phishing-scams-a-guide-for-seniors
Remember that you can never be 100% certain that the sender of an email, text message, voicemail, or phone call is who they say they are. That’s why it’s important to approach every communication with a healthy dose of skepticism. Here are some personal cybersecurity best practices to keep in mind:
- Don’t click on any links found within emails or text messages if the original message was not initiated by you.
- Navigate to trusted websites by typing the web address directly into the browser address bar—instead of clicking on a link.
- Verify security certificates of websites by clicking the small padlock icon in the left corner of the browser address bar. Make sure the URL begins with “HTTPS.” An HTTPS connection is protected by a special type of security technology, which means that any information you send through the website is kept private.
- Do not send personal information in email or text messages. Again, this information is not secure, and you can’t be sure who the recipient is.
- Never give out personal information over the phone during calls that are not initiated by you. Always double-check to make sure you’re using the correct phone number of the person or business you’re trying to contact.
When it comes to preventing phishing scams, education is a powerful way to protect yourself. Installing reputable antivirus software on your devices is another. Many of these software programs contain an anti-phishing tool that detects and blocks phishing attempts before they reach you. There are a number of trusted options available for free on the web.