News Flash Home
The original item was published from 4/20/2021 8:21:00 AM to 4/27/2021 9:30:44 AM.

News Flash

Water and Sewer Division

Posted on: April 19, 2021

[ARCHIVED] Important Update from the Water and Sewer Division - Annual Sewer Investigations are Ongoing

Inflow and Infiltration Work Photo

April 20, 2021 Update: The Town's consultants, Weston & Sampson, and contractor, National Water Main Cleaning Company, are continuing the annual sewer investigation program. 

Daytime cleaning and television of sewer pipelines and inspection on sewer manholes are being conducted between 7am and 5pm. During these routine inspections, the sewer pipelines are cleaned hydraulically with a pressurized water truck and a sewer-jetting nozzle and television inspected with a closed-circuit television inspection (CCTV) camera. The vacuum pressure created by the cleaning may cause air to escape though the traps and drains of your plumbing fixtures such as toilets and sinks. These inspections are conducted between 7am and 5pm. Weston & Sampson may need to access your property to conduct the investigations in sanitary sewer easements operated and maintained by the Town. 

Nighttime flow measurements are also being performed as part of the investigations between midnight (12am) and 6am. Flow measurements only require work crews to access sewer manholes and does not require cleaning. Work crews will have a police officer detail with them at all times during nighttime flow isolation.

These investigations are being conducted as part of Shrewsbury’s 2021 Infiltration Investigations Project. The purpose of the investigations is to locate sources of groundwater entering the sanitary sewer. By removing this extra flow, Shrewsbury will reduce the amount of wastewater it sends to the regional Westborough Wastewater Treatment Plant.


Daytime work will is scheduled to be performed on Ashley Drive, Barnard Street, Boxford Drive, Browning Road, Bryant Avenue, Bunker Hill Road, Cabot Drive, Dalton Drive, Deerfield Road, Essex Drive, Forest Hill Drive, Hill Street, Ireta Road, Lenox Drive, Longfellow Road, Main Street (between Gage Lane and I-290), Old Mill Road, Oxford Drive, Rawson Place, Rolling Hill Road, Stratton Drive, Straw Hollow Lane, Tanglewood Drive, Tory Drive, Tory Lane, Wachusett Avenue, Wachusett Circle, Wadsworth Road, Westbrook Crossing Drive, and Westview Avenue.


Daytime work has been completed on Flamingo Circle, Oriole Circle, Cardinal Circle, Egret Circle, Crane Circle, Sandpiper Drive, Audubon Drive, Willet Drive, Swan Circle, Mallard Circle, Eagle Drive, Tern Drive, Ptarmigan Drive, ODonnell Avenue, Dana Road, Deergrass Road, Thestland Drive, Concord RoadLexington Road, Manor Road, Millwood Drive, Minuteman Way, Pond View Drive, Van Ness Avenue, and View Street.


Nighttime work will is scheduled to be performed Barnard Street, Browning Road, Bryant Avenue, Bunker Hill Road, Concord Road, Deerfield Road, Forest Hill Drive, Ireta Road, Lexington Road, Main Street (between Gage Lane and I-290)Manor Road, Millwood Drive, Minuteman Way, Monadnock Drive, Old Mill Road, Oriole CirclePondView Drive, Rawson Place, Rolling Hill Road, Straw Hollow Lane, Tanglewood Drive, Tory Drive, Tory Lane, Van Ness Avenue, View Street, Wachusett Avenue, WachusettCircle, Wadsworth Road, and Westview Avenue.


Nighttime work has been completed on Ashley Drive, Boxford Drive, Cabot Drive, Dalton Drive, Essex Drive, Lenox Drive, Oxford Drive, Stratton Drive, Westbrook Crossing Drive, Audubon Drive, Crane Circle, Dana Road, Deergrass Road, Cardinal Circle, Eagle Drive, Egret Circle, Flamingo Circle, Mallard Circle, ODonnell Avenue, Ptarmigan Drive, Sandpiper Drive, Swan Circle, Tern Drive, Thestland Drive, and Willet Drive.


This project will be ongoing until the end of June. Work will take place in the following areas:

Subarea 3C – Longfellow Road / Browning Road / Deerfield Road Area. Click here for a map of this area.

Subarea 7B – Westview Avenue / Ireta Road / Old Mill Road / Minuteman Way Area. Click here for a map of this area. 

Subarea 7D – O’Donnell Avenue / Thestland Drive / Audubon Drive Area. Click here for a map of this area.

We apologize for any inconvenience you may experience during this work and appreciate your continued cooperation while we strive to improve our sanitary sewer system. If you have any questions or experience any inconvenience related to the inspection work described above, please contact the Department of Public Works - Water and Sewer Division at (508) 841-8502 or

Facebook Twitter Email