News Flash

Council on Aging Department

Posted on: October 30, 2020

FoodSource Hotline

Unfortunately, 2020 has been a very difficult year for seniors in Massachusetts. With COVID-19 sweeping through Massachusetts, seniors have had to contend with many challenges including the high risk of contracting this illness, increased food costs on a fixed income, and changes to how they can safely purchase groceries. For many seniors, these expenses and changes can put pressure on their budgets and Project Bread wants to help by connecting them with the food resources in their area.

Project Bread’s FoodSource Hotline (1-800-645-8333) is able to provide SNAP application assistance over the phone and help seniors identify all of the allowable expenses such as housing and medical costs to ensure they receive the full amount of benefits that they are entitled to. We can also answer the questions of current SNAP recipients including using their SNAP funds to purchase groceries for delivery, navigating the Healthy Incentive Program (HIP), and providing information about other local food resources.  The Hotline allows seniors to apply for SNAP or best utilize their SNAP benefits without leaving their home. 

Our hotline is open Monday through Friday from 8:00am to 7:00pm and Saturdays from 10:00am to 2:00pm. We are able to assist callers in 180 languages through our interpreter service. We also offer assistance through our TTY line at 1-800-377-1292. Clients are also encouraged to connect with us via our Live Chat feature on www.gettingsnap.org!

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