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Issued July 2, 2020- Updated November 6, 2020
(including School Department & SELCO)
The Town of Shrewsbury continues to urge residents, taxpayers and others to utilize our online services including paying bills, applying for permits and licenses and other routine and complex business matters. Further, we are prepared to meet with you via video conferencing for a more personal interaction.
If you require an in-person appointment, please call the office in which you are seeking an appointment for. A staff directory can be found here. If you are unsure which department you need, please call the Town Manager’s Office at 508-841-8508 an they will direct you. Appointment time slots should be no less than 15 minutes and no greater than 30 minutes . Please be advised that staff is still working on alternating weekly schedules and appointments will vary depending on the availability of employees.
As mentioned above, we will ask pre-screening questions at the time you book your appointment. If you arrive without an appointment, we request you call us from outside the building before entering. Appointments are not guaranteed as staff continues to work alternating schedules. All appointments will be logged by staff in a "Visitor’s Log" in accordance with state re-opening guidance. Last-minute appointments are not guaranteed as staff continues to work in an alternative staffing schedule.
During the appointment booking process, staff will specify which door to enter. When you arrive at town hall, please call from the outside the department you have made an appointment with and they will let you in. Please use hand sanitizer once you enter the building, which will be provided, wear a face-covering, and maintain social distancing. When using the elevator, please ride the elevator alone or only with members of your family.
Click here to view the Town Hall Reopening Checklist for Residents
Meals on Wheels will continue to operate through the Council on Aging at this time. Grab & Go hot meals will be available at the Senior Center Monday through Friday 11:15 am - 11:45 am and can be picked up behind the Senior Center at the kitchen door, masks required. You must call 508-841-8640, 48 hours ahead of time to reserve a meal and a donation of $2.50 is suggested. Visit their website at https://shrewsburyma.gov/555/Council-on-Aging
Transportation services through the Senior Center have resumed on a reduced service basis. At this time, ADA (Americans with Disabilities Act) riders and other essential requests such as dialysis, medical appointments, work, and grocery trips are accepted. All riders MUST wear a mask at all times. For more information contact Transportation Coordinator, Cynthia Willis at 508-523-1307.
Parks & Recreation
*This information is subject to change based upon conditions.
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