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The original item was published from 6/19/2020 11:30:00 AM to 7/31/2020 12:05:05 AM.

News Flash

Water and Sewer Division

Posted on: June 19, 2020

[ARCHIVED] Water & Sewer Permit Update

As part of our ongoing commitment to providing innovative, up-to-date, and efficient services, the Town of Shrewsbury Department of Public Works will migrate the Water & Sewer permitting process to ViewPoint and join the effort started by the Building Inspector’s Office. Residents and contractors who have already registered in ViewPoint can use their existing login to access DPW services.  Likewise, anyone who has used a ViewPermit service in another community, your same login and password will work in Shrewsbury.  We encourage all residents, contractors, and business people to register and create a login, if you have not already done so.

Click on "View Point" the link below to open the portal, then click on the "login" link in the upper right corner of the screen.  If you need to create a new login ID, select "SIGN UP".  If at any time you cannot remember your password, follow the instructions on the screen to reset your password.  Your user ID will be your email address.

If you have any questions, concerns, suggestions, or issues regarding the new system; please contact the Department of Public Works at 508-841-8502.  We will be happy to assist you with any questions you may have. 

For technical issues, comments, or concerns, you may also contact the Town’s Chief Information Officer, John Covey, via email at 


Our team is working continuously to improve and support our applications, feel free to contact us to discuss our system.  

  1. ViewPoint Portal:
  2. W/S Town website instructions:
  3. Water & Sewer Permit FAQ:
  4. Town Permitting Fees Page:


Thank you.

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