The Water and Sewer Division has received several reports of discolored water today. Crews are working to identify the cause, which they believe was from the unauthorized use of a hydrant. The areas where discolored water have occurred include North Quinsigamond Avenue, Old Mill Road, and Tanglewood Drive.
If you experience discolored water, please discontinue using water for a period of time (up to an hour) and then try the water again. While discolored water is present, please refrain from using hot water and flush your cold water using a downstairs bathtub or outside faucet.
We apologize for any inconvenience and thank you for your patience and understanding. Please contact the Department of Public Works at 508-841-8502 or watersewer@shrewsburyma.gov with questions.