As part of our ongoing commitment to providing up-to-date and efficient services, the Town of Shrewsbury Online Building Permit system has been updated. Our new application is called PermitsPro from Patriot Properties. This system has enhanced features and better performance over our prior platform.
We encourage residents and contractors to register and log in to try our new system. If you had an existing login for our old system, your ID will be converted when you login for the first time. This process will not only create your new user ID, it will also associate all your historical permit data to your new login. This first login process may take slightly longer to complete, but all subsequent transactions will be normal.
If you can not remember your old login or password, please just register for a new one. In our new system your login will be your email address. Should you forget your password, the system has a self-service password reset function.
If you have any questions, concerns, suggestions or issues regarding the new system; please contact the Building Inspector's office at 508-841-8512.
Or you may contact the Town's Chief Information Officer via email at: jcovey@shrewsburyma.gov.
Thank you for your patience during this transition.