A free reassurance program - provided by the Council on Aging - that establishes a prearranged time(s) for participants to receive a regular phone call inquiring about their welfare. This service is designed to enhance the quality of life for older adults, or adults with disabilities, who live alone or who are at-risk of sudden illness, falls, accidents, and/or social isolation.
If a concern is expressed, the staff member or volunteer caller will determine the nature of the concern and the necessary response.
Unanswered or busy calls are always called back; if no response, the staff member may request an officer to be dispatched to the location for a safety check.
Every welfare check, whether made by phone or in-person, reaffirms peace of mind for both the resident and their friends and families. Seniors can easily fall victim to crimes, such as scams and frauds that can be prevented if detected early enough by a Council on Aging staff member or volunteer. Seniors are always encouraged during every welfare call to contact the Shrewsbury Council on Aging (located in the Senior Center*) if they have or need a concern.
How to Apply
Call (508) 841-8640 to speak with a Council on Aging staff member or talk directly with our Outreach Coordinator, Elisabeth, at (508) 841-8647.
Have the following prepared for your call:
Once all of the information is received, you will begin to receive the scheduled calls.