Discolored water can occur due to multiple causes. The most common are:
Manganese or mineral build-up in the Main Water System,
Water Main Breaks - emergency repairs, and
Water Main replacements - dirt or debris coming into the system while replacing the pipes.
Here are some basic instructions on how to avoid and clear discolored water:
Please wait for the work being performed to be completed before running your water to avoid discolored water entering your property. Check the Town Website for project status and updates. If you are subscribed to CodeRed, you will get a notification via phone/email/text with the estimated time of completion.
Once the work has been completed, please wait for at least half an hour and then run the cold water in an outside faucet, or downstairs bath tub, until the water runs clear. If it does not clear in five to ten minutes, shut the water off and wait an additional 45 minutes to 1 hour and repeat the process.
Once the tap water runs clear, run the cold water in different locations at your property until all the cold water taps run clear.
If hot water was used during discoloration, flush the hot water tank and lines until the water becomes clear.