Discolored Water And Water Improvement Project

We started the Water Improvement Project this Spring as an effort to clear our water mains of sediment and mineral build-up. This will not only extend the life of our water mains, but it will also improve water quality.

This project includes Unidirectional Flushing, which involves systematically opening hydrants to “flush” mineral deposits from the pipes; and Ice Pigging, which is done by pumping an ice slurry into the main lines and forcing it along inside in order to scour the interior of the pipe and remove sediment.

We encourage you to subscribe to our website and CodeRed (our emergency notification platform). You will automatically receive updates about the project when your area is being affected.

Clearing Discolored Water Instructions

Here are some basic instructions on how to avoid and clear discolored water:

  • Please wait for the work being performed to be completed before running your water to avoid discolored water entering your property. Check the Town Website for project status and updates. If you are subscribed to CodeRed, you will get a notification via phone/email/text with the estimated time of completion.
  • Once the work has been completed, please wait for at least half an hour and then run the cold water in an outside faucet, or downstairs bath tub, until the water runs clear. If it does not clear in five to ten minutes, shut the water off and wait an additional 45 minutes to 1 hour and repeat the process.
  • Once the tap water runs clear, run the cold water in different locations at your property until all the cold water taps run clear.
  • If hot water was used during discoloration, flush the hot water tank and lines until the water becomes clear.

More Information Regarding Discolored Water