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  5. Frequently Asked Questions

Frequently Asked Questions

FAQs

  1. I have a leak on my service line. Will the town fix it?
  2. If I am a new owner in town, how do I sign up for water and sewer service?
  3. If I'm selling a house in town, what do I need to do?
  4. What is groundwater?
  5. What is the hardness of the water?
  6. Where does our water come from?
  7. Why does water from my faucets occasionally look slightly brown? Is it safe to drink?
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Contact Us

  1. Robert Tozeski
    Water & Sewer Superintendent
    Email

    Water & Sewer Departments

    100 Maple Avenue
    Shrewsbury, MA 01545

    Department Email - watersewer@shrewsburyma.gov
    Phone: 508-841-8506
    Fax: 508-841-8497

    After-Hours Emergency:
    508-841-8522 (Fire Department)
    508-841-8577 (Police Department)
    The appropriate person will be contacted.

    Hours
    Monday - Friday
    8 a.m. - 4:30 p.m.

    Staff Directory
  1. Information About Manganese in Shrewsbury
  2. Water Use Restrictions
  3. Frequently Asked Questions
  4. Annual Drinking Water Quality Reports
  5. Water Conservation Tips
  6. Shrewsbury Water Conservation Project
  7. Town-Wide Water Meter Replacement
  8. New Connections
  9. Subsurface Sewage Disposal
  10. Water & Sewer Rates
  11. Water Rate Studies
  12. Water System Reports
  13. Backflow Prevention Device Design Data Sheet
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