Water & Sewer Division

The Water and Sewer Department is a municipally owned utility for the residents of Shrewsbury.  Our water supply is derived from a series of gravel packed wells pumping over 4 million gallons of water a day.  The Sewer Department was started as a separate department in 1963.  Wastewater is treated with primary and secondary treatment at the regional Westborough Plant.

After treatment water is discharged into the Assabet River.  The Water Department supplies over 11,000 service connections through over 200 miles of water main to approximately 33,000 people.  The Sewer Department operates and maintains approximately 40 pump stations for over 165 miles of sewer main.

  1. Important Update from the Water & Sewer Division - Sewer System Work will Continue Tomorrow, 7/29

    July 28, 2021, 5:00 p.m. update: Contractor National Water Main Cleaning Company is scheduled to continue the sewer system improvement project tomorrow, July 29th. The list of streets the contractor anticipates working on is included in the full message. Read on...
  2. Important Message from the Water and Sewer Division - Seasonal Water Use Restrictions

    Seasonal Water Use Restrictions are in effect beginning on May 1, 2021, and will end on September 30, 2021. Read on...
  3. Important Message from the Water & Sewer Division - Annual Drinking Water Quality Report

    The annual drinking water quality report for calendar year 2020 is now ready and can be viewed online. This document, also known as the Customer Confidence Report, contains valuable information about our drinking water. Read on...
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Water & Sewer Resources