Water & Sewer Department

The Water and Sewer department is a municipally owned utility for the residents of Shrewsbury.  Our water supply is derived from a series of gravel packed wells pumping over 4 million gallons of water a day.  The Sewer Department was started as a separate department in 1963.  Wastewater is treated with primary and secondary treatment at the regional Westborough Plant.

Water pump with text Shrewsbury Water Department and Established 1905 around pump

After treatment water is discharged into the Assabet River.  The Water Department supplies over 11,000 service connections through over 200 miles of water main to approximately 33,000 people.  The Sewer Department operates and maintains approximately 40 pump stations for over 165 miles of sewer main.

  1. Update on the Progress of the Water Main Cleaning Project

    Upcoming Work Schedule: MON 10/24- N. Quinsig Ave from W Main St. to the Post Office Entrance. Water discoloration can be expected in adjacent and surrounding areas. We ask that residents in the area adjust their water related activities, accordingly. Read on...
  2. Latest Update on the Water Main Cleaning Project

    The Water Department is continuing Water Main Cleaning on N Quinsig. Ave between W Main St and the Post Office entrance driveway this upcoming Monday, OCT. 24th, between the hours of 4 AM – 7 AM, approximately. Some water discoloration may be experienced. Read on...
  3. Water Department Announces Latest Manganese Levels in the Water Supply

    The result of the latest test taken of finished water on October 12th revealed a result of 0.41 mg/L (410 ppb) which is above the 0.30 mg/L (300 ppb) level that the Massachusetts Department of Environmental Protection has issued a fact sheet on. Mass DEP Manganese Fact Sheet
  4. Resolution Adopted Extension of Water Use Restrictions

  5. Latest Chromium - 6 results from all our individual well sources and finished water.

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