General Resources

community help

Searchable resource to connect with community health and wellness programs in the state – just plug in your Zip Code!

For more information and updates on COVID-19 in Massachusetts:

  1. Visit

  2. Sign up for text message alerts
    1. Send COVIDMA to 888-777
    2. Envíe COVIDMAESP al 888-777
  3. Email the Governor’s Office or call (617) 725-4005

General Resources

  1. Massachusetts | To find health and human services available in your community, call Mass 211, call 2-1-1, or use live chat.
  2. Massachusetts | Visit COVID-19 Updates and Information to connect with resources related to:
    1. Unemployment insurance
    2. Food and economic assistance
    3. Business loans and support
    4. Childcare providers
    5. Renters and homeowners
    6. Mental health and well-being
    7. Rights related to COVID-19
    8. Resources for abuse and neglect
    9. Substance use help and prevention
    10. Homeless support


Applying for Health Insurance

  1. Massachusetts | To apply for or learn more about MassHealth insurance, contact MassHealth Customer Service at (800) 841-2900; TTY: (800) 497-4648; or visit

Mental Health

  1. If you feel sad, lonely, hopeless, or suicidal: 
    1. Massachusetts | Call or text the 24/7 Samaritans Statewide Helpline at (877) 870-4673 or visit
    2. National | Call the National Suicide Prevention Lifeline at 1 (800) 273-8255 or visit to chat online or find a therapist in your area.

Mental Health & Substance Use

  1. Massachusetts | If you or a family member are experiencing a mental health or substance use disorder crisis, call Emergency Services Program/Mobile Crisis Intervention at 1 (877) 382-1609. or visit
  2. National | If you or someone you know is in need of mental health and/or substance use services, search for treatment facilities using the Behavioral Health Treatment Services Locator: or call the National Helpline at 1 (800) 662-4357.

Substance Use and Tobacco Use

  1. Massachusetts | To access resources and support for people who maybe be using substances, for people in recovery, or for their loved ones, call the Massachusetts Substance Use Helpline at 1 (800) 327-5050 or visit
  2. Massachusetts | To access resources and support for people who are using tobacco and who want to quit or stay quit, or for their loved ones, call the Massachusetts Smokers' Helpline at 1 (800) 784-8669 or visit or

Sexual and/or Domestic Violence

  1. Massachusetts | If you or someone you know needs information, support or assistance because of unwanted sexual experiences or because of violence or abuse in a romantic or sexual relationship: Call SafeLink at (877) 785-2020 or access SafeLink live chat. For deaf and hard-of-hearing call (877) 785-2020, or by TTY at (877) 521-2601.

  2. National | Call Domestic Violence 24/7 Hotline at 800-799-7233 or visit for the online chat option.

  3. National | Call Sexual Assault 24/7 Crisis Hotline at (800) 656-4673 or visit for the online chat option.

  4. Massachusetts | If you are concerned about how you are treating people in your life, including the person you are dating/seeing, we invite you to reach out to talk to someone about how to navigate your current and past relationships. Call 2-1-1 or visit: for resources in your area.

  5. National | For confidential support, guidance, or more information about addressing sexually worrisome behavior in yourself or someone you care about, contact Stop It NOW Helpline through chat, email or a phone at 1-888-773-8368 or


  1. Massachusetts | To file a complaint about discrimination occurring in the workplace, housing, public places, access to education, lending, or credit, call the Massachusetts Commission Against Discrimination at (617) 994-6000; TTY (617) 994-6196; (617) 994-6071 (Español, 中文, Kreyòl Ayisyen, русский, Português, etc.) or visit

Parenting/Parental Stress

  1. Massachusetts | To talk to someone about parental stress or connect with local parenting resources in your area, call the 24/7 Parental Stress Line: 1 (800) 632-8188. 

Older Adult Services

  1. Massachusetts | To access services or for information about aging-related issues, visit connect to a local elder service agency, call (800) 243-4636.

Reporting Abuse

  1. Massachusetts | To report child abuse or neglect: contact the MA Department of Children and Families (DCF) Office; for instructions on reporting, visit:

  2. Massachusetts | To report abuse of a person age 60 or older who lives in the community: Call the MA Executive Office of Elder Affairs at (800) 922-2275 or visit

  3. Massachusetts | To report abuse of a person with a disability who is aged 18 to 59: call the MA Disabled Persons Protection Commission at (800) 426-9009, TTY: (888) 822-0350.

  4. Massachusetts | To report abuse of a person by nursing home or hospital: call the MA Department of Public Health at (800) 462-5540.